Frequently Asked Questions
We've addressed many common questions below. If you don't find the answer you're looking for, feel free to WhatsApp us at +91 6362989332
Related to your Order
What are the shipping charges?
We provide free shipping on prepaid orders. For COD orders, a shipping fee applies.
Is COD (Cash on delivery) available?
Yes, Cash On Delivery (COD) option is available. However, a flat 5% off on prepaid orders in available.
What payment methods are acceptable?
We accept various payment methods, including credit/debit cards, net banking, UPI, and some wallets. We also accept Cash On Delivery (COD).
What is the delivery timeline?
Orders are usually dispatched within two business days from Bangalore, Karnataka. Delivery typically takes 2 to 8 days, depending on your location.
Can I make changes to my order?
To request changes to your order, please contact us within 12 hours of placing it. Once the order has been dispatched, we won’t be able to make any modifications.
Do you ship internationally?
Currently, we ship only within India. However, if you're interested in international shipping, feel free to reach out to us via email or WhatsApp — we’ll be happy to check if we can make it possible for you.
Return and Exchange
What is the return and exchange policy?
To initiate a replacement request, please contact us at support@practikalstudio.in within 48 hours of receiving your order.
Our return policy is designed to be flexible and supportive, aiming to accommodate our customers as much as possible. We offer replacements under the following circumstances:
- If an incorrect product has been sent or the item differs from what was confirmed at the time of order.
- If there is a visible quality issue or a manufacturing defect in the product received.
- If the product arrives in a damaged condition.
You can read the complete policy here
How do I cancel my order?
To cancel your order, please contact us within 12 hours of placing it. Once the order has been dispatched, cancellations cannot be processed. For successfully cancelled orders that haven’t been shipped, a 5% processing fee will be deducted from the refund amount.
About Us
Where are you located?
We are located in Bangalore, Karnataka - India
Do you have a physical store?
Yes, we do. Please find the address and Google maps location below.
Practikal Studio
4274/1, 1st Floor, Vishwabharathi HBCS Layout, Girinagar 4th Phase, BSK 3rd Stage, Bangalore 560085
Find the location here
Other Queries
How can I contact your customer support?
You can reach our customer support team by email – support@practikalstudio.in or Whatsapp +91 6362989332